FAQs

lf you have a question of your own or want further advice then please call 07398 210987 or email: liz@lavenderfootcare.co.uk

Will it hurt or tickle or should I be embarrassed about my feet?

This is a common concern but your treatment should be pain free. Conditions such as ingrown toenail may be sensitive to treat however, great relief is experienced following the treatment of a painful area. As a Foot Health Practitioner I am trained to deal with your feet in a way which is firm and professional so that even people with very sensitive or ticklish feet will find the treatment comfortable. I have seen feet of all shapes and with all manner of problems or conditions so please be reassured, there is no reason to be embarrassed. I am here to help.

How often should I get my feet treated?

Every individual is different but in general it is advisable for your feet to be treated every six to eight weeks however, this will very much depend upon your individual requirements and treatment plan.

What is the difference between a Chiropodist/Podiatrist or Foot Health Practitioner?

A Foot Health Practitioner (FHP) is a professional clinician who works to maintain the healthy state of the foot and treats those common conditions and minor ailments which affect the foot. The work of the FHP is non-invasive but can include use of the safe scalpel technique for the reduction of hard skin, calluses or the enucleation of corns. Knowledge of the patients medical history is taken into account to execute the work safely and cause no medical complication. The FHP contributes to the health of their patients by screening and alerting other specialists to indicated diabetes mellitus, potential ulceration and other conditions. The FHP specialises in the foot only.

A Chiropodist or to use the more modern term, Podiatrist, holds a degree level qualification and will have studied the lower limb as well as the foot. A Podiatrist is capable of taking on those cases requiring specialist leg and foot support that cannot be delivered by the FHP. Podiatrists can have access to local anaesthetics and perform more advanced and invasive treatments.

I am a Foot Health Practitioner – not a Podiatrist.

Do I need a referral to book an appointment?

No, not at all.

What area do you cover?

I cover South Staffordshire, Wolverhampton and the surrounding area. If you are unsure whether I cover where you live then simply call or email me to confirm via contact us and I can clarify.

What are your operating hours?

I appreciate how difficult it can be to make time and so I offer flexibility, with appointments during the day, evenings and weekends, at a time to suit you.

How can I pay?

Payment is required at the conclusion of your appointment. We accept cash, cheque or BACs transfer. We also accept all credit/debit cards, Visa, Mastercard, Maestro, V Pay or American Express. We can also accept payment via Google and Apple Pay.

What is your cancellation policy?

If for some reason you need to cancel your appointment then I require 24 hours notice. Please contact us at your earliest convenience so that your appointment can be rescheduled. If notice is not received within this time frame then you may be charged a cancellation fee.

I have been very impressed with my experience. They were very professional and I liked that they¬†visit¬†your house. My daughter has had numerous problems with her toes and athlete’s foot but was reticent at going and getting them seen to. Not only have her problems been cured but my husband was so impressed that he has had his feet seen to and has since recommended his mother who is 87. I would highly recommend Lavender Foot Health Care to anyone. They bring everything with them and make you feel relaxed and reassured.

Sarah